Zuckerberg Comments on Hateful Activities Are First Step Toward Changing the Terms
WASHINGTON — Over the weekend, Facebook CEO Mark Zuckerberg called for internet rules to better govern harmful content on social media. In a Washington Post Op-Ed, Zuckerberg wrote, “we have a responsibility to keep people safe on our services. That means deciding what counts as terrorist propaganda, hate speech and more.”
Zuckerberg added that Facebook alone shouldn’t make important decisions about harmful speech. Earlier this year, the founder of the world’s largest social network proposed the creation of an independent oversight board that would operate free of Facebook to oversee critical content-blocking decisions but whose decisions are binding.
In past years, Free Press and other public-interest advocates proposed that Facebook create an expanded version of a public editor to assess the platform’s many content-related decisions. Late last year, Free Press and other civil- and human-rights organizations and free-speech advocates launched Change the Terms, a campaign urging tech companies like Facebook, Google and Twitter to combat hateful activities on their platforms.
Change the Terms has created model corporate policies to help internet companies stop hate and extremism online and ensure that they do more to protect people of color, women, LGBTQIA people, religious minorities and other marginalized communities.
Free Press Senior Policy Counsel Carmen Scurato made the following statement:
“We agree with Mark Zuckerberg that online platforms need to do much more to address the spread of hatred across their networks. The good news is that some companies have taken concrete efforts to curb hateful activities on their websites and services. But it’s time to move from words to action: to invest the time and effort it takes to listen to the concerns of people that online extremism most harms.
“We’ve outlined this approach in detail at ChangetheTerms.org with a set of recommended policies and terms of service that could serve as the roadmap to disrupt hateful activities online. Included in the Change the Terms recommendations is guidance on enforcement, transparency, staff training, governance and appeal rights.
“It’s time to start this process in earnest. Coordinated online attacks by White supremacists have sparked violence offline everywhere from Charlottesville to Pittsburgh to Christchurch and beyond. These attacks chill the online speech of those of us who are members of targeted groups, threatening our safety and freedom in real life. Silicon Valley must do more to ensure that it’s taking the spread of extremism on these platforms seriously.
“Zuckerberg’s words this weekend may indicate a willingness among tech leaders to confront the forces of hate that threaten our democracies. We hope this is more than a public-relations ploy. Facebook and the rest of Silicon Valley can show they’re serious by committing to change the terms now.”
